Shift Leader/ Receptionist

We are looking for a strong hotel experienced SHIFT LEADER/ RECEPTIONIST for our exceptional 4 Star merit 2 AA Rosette Holiday Inn Reading M4 Jct 10, Wharfedale Road, WInnersh Triangle Reading Berks RG41 5TS

Located adjacent to the Winnersh Triangle station [ 2 stops from Reading central] , and within very close proximity of Reading/Bracknell and Wokingham, this new generation hotel consists of 174 bedrooms with an Academy with 8 conference/banqueting suites for up to 260 in the largest suite, a substantial Esprit leisure club & Dermalogica Spa plus 2 rosette Caprice restaurant and Monty's Bar Lounge with resident pianist.

We have a fantastic opportunity for a SHIFT LEADER to be part of our very stable and lovely front office team

Reporting to the Front Office Manager undertaking duty management shifts

You will be expected to deliver excellent customer service standards and service levels

You should also have excellent communication skills – both written and verbal and have a working knowledge of Opera or a similar system.

You will work on a shift basis, working 5 days out of 7.

The successful candidate should preferably have previously worked in a branded Hotel, ideally an InterContinental Hotels Group brand, in a similar role.

Prior knowledge of Fidelio Opera PMS is a strong advantage.

Ideal candidates should have a stable background and positive references

Candidates with vibrant personalities and strong customer care skills also preferred

You must be eligible to live and work in the UK unrestricted

For further information about our group please visit

All applications should be directed to Christina Broulidakis at 0118 944 4241 or 

We look forward to hearing from you